Privacy and cookies policy

Part 1: Personal information and privacy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

1.2 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. Collecting personal information

2.1 We may collect, store and use the following kinds of personal information:

(a) Information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths.

(b) Information that you provide to us when registering with our website including your email address.

(c) Information that you provide when completing your profile on our website (including your name, profile pictures, gender, interests and hobbies, educational details and employment details).

(d) Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters including your name and email address.

(e) Information that you provide to us when using the services on our website or that is generated in the course of the use of those services including the timing, frequency and pattern of service use.

(f) Information relating to any purchases you make of our goods and/or services or any other transactions that you enter into through our website including your name, address, telephone number, email address and card details.

(g) Information that you post to our website for publication on the internet including your username, your profile pictures and the content of your posts.

(h) Information contained in or relating to any communications that you send to us or send through our website including the communication content and metadata associated with the communication.

(i) Any other personal information that you choose to send us.

2.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with the terms of this policy.

3. Using your personal information

3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

3.2 We may use your personal information to: administer our website and business; personalise our website for you; enable your use of the services available on our website; send statements, invoices and payment reminders to you, and collect payments from you; send you non-marketing commercial communications; send you email notifications that you have specifically requested; send you our email newsletter, if you have requested it; send you marketing communications relating to our business (you can inform us at any time if you no longer require marketing communications); provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information); deal with enquiries and complaints made by or about you relating to our website; keep our website secure and prevent fraud; and verify compliance with the terms and conditions governing the use of our website.

3.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

3.4 Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website.

3.5 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

3.6 All our website financial transactions are handled through our payment services provider, Go Cardless. You can review the provider's privacy policy at https://gocardless.com/legal/. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

4. Disclosing personal information

4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

4.2 We may disclose your personal information to any member of our group of companies insofar as reasonably necessary for the purposes set out in this policy.

4.3 We may disclose your personal information to the extent that we are required to do so by law; in connection with any ongoing or prospective legal proceedings; in order to establish, exercise or defend our legal rights; to the purchaser (or prospective purchaser) of any business or asset that we are contemplating selling; and to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

5. International data transfers

5.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

5.2 Information that we collect may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area and the United States of America.

5.3 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. You expressly agree to the transfers of personal information described in this Section 5.

6. Retaining personal information

6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 All personal data will be deleted after 12 months if not previously deleted.

6.4 Notwithstanding the other provisions of this Section 6, we will retain documents containing personal data to the extent that we are required to do so by law, if we believe the documents may be relevant to any ongoing or prospective legal proceedings, and in order to establish, exercise or defend our legal rights.

7. Security of your personal information

7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

7.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

7.3 All electronic financial transactions entered into through our website will be protected by encryption technology used by the payment provider.

7.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

8. Amendments

8.1 We may update this policy from time to time by publishing a new version on our website.

8.2 You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of changes to this policy by email.

9. Your rights

9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the payment of a fee (currently fixed at GBP 10.00) and the supply of appropriate evidence of your identity.

9.2 We may withhold personal information that you request to the extent permitted by law.

9.3 You may instruct us at any time not to process your personal information for marketing purposes.

9.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

10. Third party websites

10.1 Our website includes hyperlinks to, and details of, third party websites.

10.2 We have no control over and are not responsible for, the privacy policies and practices of third parties.

11. Updating information

11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

Part 2: Cookies

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Our cookies

2.1 We use only session cookies on our website.

2.2 We use a cookie on our website to recognise a computer when a user visits the website, track users as they navigate the website, improve the website's usability, analyse the use of the website, administer the website, prevent fraud and improve the security of the website, and personalise the website for each user.

Analytics cookies

3.1 We use Google Analytics to analyse the use of our website.

3.2 Our analytics service provider generates statistical and other information about website use by means of cookies.

3.3 The information generated relating to our website is used to create reports about the use of our website.

Third party cookies

4.1 Our website also uses third party cookies.

4.2 We publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour on our website and on other websites across the web using the DoubleClick cookie (we do not publish interest-based advertisements on this website). You can view, delete or add interest categories associated with your browser by visiting http://www.google.com/settings/ads/, or opt out using the NAI's multi-cookie opt-out mechanism at http://www.networkadvertising.org/choices/.

4.3 No other third party cookies are used on the site.

Blocking and deleting cookies

5.1 Most browsers allow you to refuse to accept cookies and to delete cookies already stored on your computer, via that browser's settings/privacy menu.

5.2 Blocking or deleting cookies will have a negative impact upon the usability of many websites, including this one.

Data protection registration

We are registered as a data controller with the UK Information Commissioner's Office. Our data protection registration number is ZA131845.

Our details

This website is owned and operated by Strategic Business Alliance Limited. We are registered in England and Wales under registration number Company No. 07987376, and our registered office is at 6th Floor, 48 Gracechurch Street, London, EC3V 0EJ. You can contact us by writing to the business address given above, by using our website contact form, by email to info@sballiance.co.uk or by telephone on 079 1906 6053.

Copyright Notice

Copyright ©2018 SB alliance. All rights reserved. Website created and developed by Ben Kahan Development Services.